in-house product

Client Hub

The portal we use with our own clients. It is also the most honest answer to "but does it actually work?".

client-hub — brief

cat ./context.md

Fymera product · in uso ogni giorno

./role --ours

In-house design and development

Before and after

how it was

A project used to live scattered across emailed quotes, contracts printed and signed by hand, deposits to chase and files spread over four channels. Holding the pieces together was a job in itself, and nobody was paying for that job.

what we built

A portal where each client finds their contracts, signs them online, sees the state of payments, uploads files and opens tickets. We see the same state, so nobody has to ask where things stand.

$ ls ./components

How it is built

  1. 01

    Online signing

    Contracts signed with a one-time code and legal validity, with nothing printed or scanned.

  2. 02

    Tracked payments

    Deposits and balances with automatic receipts: nobody has to chase a bank transfer.

  3. 03

    Files and tickets

    Documents and requests in a single flow, instead of emails, messages and shared folders.

$ ./results --after

How it turned out

[ok] One place instead of four channels

[ok] Project status visible to both sides without asking

[ok] It is the service we sell, tested on ourselves first

// services involved

$ ls ./other-cases

Got a similar project?

Thirty minutes on video to work out whether it is worth doing, and what it really costs. If we are not the right people, we will say so.